leadership

Complaining Is Data Without an Address

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In 2019 I wrote a post about how to stop complaining. I just reread it, and the strangest thing in it is one word I used without noticing where I’d taken it from. I wrote that repeated negative thoughts become “strongholds” in your mind. That’s not a self-help word. It’s Paul’s word — and I … Read more

The Boring Stuff I Do During Downtimes Are What Makes Things Work

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When the business hit its usual seasonal trough, the people who’d acquired it lost their nerve. I didn’t. Not because I’m calm by temperament. Going through quieter sales / rougher times…is still rough on my soul lol. But it’s precisely because I’d seen this exact dip before, every year, and I knew what it was. … Read more