Real Intense Feeling Can Be Dead Wrong

There’s a particular kind of person I’ve spent real time around, and the pattern is always the same: the harder they feel something, the more certain they become they’re right. The intensity alone is the proof, to them…JUST BECAUSE they feel it strongly — therefore to them, it’s real and true, therefore you owe them, … Read more

Complaining Is Data Without an Address

In 2019 I wrote a post about how to stop complaining. I just reread it, and the strangest thing in it is one word I used without noticing where I’d taken it from. I wrote that repeated negative thoughts become “strongholds” in your mind. That’s not a self-help word. It’s Paul’s word — and I … Read more

The Plaster Over the Fracture

If a patient walks in with a fractured bone and you strap a plaster over it, the photo looks fine. The patient looks treated. Everyone in the room gets to tell themselves something was done. And the fracture goes right on being a fracture underneath — quietly getting worse — until the day it announces … Read more

The Boring Stuff I Do During Downtimes Are What Makes Things Work

When the business hit its usual seasonal trough, the people who’d acquired it lost their nerve. I didn’t. Not because I’m calm by temperament. Going through quieter sales / rougher times…is still rough on my soul lol. But it’s precisely because I’d seen this exact dip before, every year, and I knew what it was. … Read more